1. Information we collect about you Personal and contact information including your name, age, telephone number, postal address, email address, username, social media username(s). We may collect some of that contact information when you interact with us including via our Customer Care Team.
Details (and copies) of your communications and interactions with us via our Customer Care Team or otherwise, including by email, telephone (voice recordings), post and online via webchat, the feedback button or on Art Works PTE Ltd social media channels.
Copies of documents you provide to prove your identity (including driving licence and passport) when there is a legal reason to request this from you.
Transaction details including payments from you for subscription or purchase of our courses and/or services.
Your financial information including your payment card information (which is sent to PayPal or Stripe) when you make a purchase or subscribe to a course.
Information about how you use our app or website, and which websites you came to us from.
Technical information about your device or browser when you use our app or website, including geolocation data to determine what country you are accessing our website or app from, your internet protocol (IP) address, device ID, browser type and version and time zone setting, which may in some circumstances be personal data.
We may also receive personal data directly from you or from various third parties and public sources, including from social media channels (if you interact with us through those channels), or other third parties.
2. How and why we use your personal data In the table below, we set out all of the ways we use your personal data, and why. We have also identified what our legitimate interests are where appropriate.
It is sometimes necessary for us to process your personal data in order to enter into a contract with you, or to satisfy a contractual requirement (referred to as ‘performance of a contract with you’ below), or to comply with a statutory requirement. In those circumstances, if you do not provide the personal data we require, we will be unable to provide our courses or other services to you.